Innovative ICT Consulting
Whether it is your strategy, systems or processes that need a shake-up, we will take an unbiased view and make recommendations that will deliver a step change in service quality and performance. Accordio’s proven track-record of managing change, redesigning services to make them more effective and efficient and recommending innovative delivery options is second to none.
Innovative ICT Consulting
Accordio has the experience to be able to review, analyse, assess and improve every aspect of your ICT and digital services.
Whether it is your strategy, systems or processes that need a shake-up, we will take an unbiased view and make recommendations that will deliver a step change in service quality and performance. Accordio’s proven track-record of managing change, redesigning services to make them more effective and efficient and recommending innovative delivery options is second to none
Our Services include:
Shared Services Design
We have over 15 years’ experience of shared service arrangements – setting them up, taking them down and transforming their delivery models, including helping with a large scale outsource of functions from a three-way shared service. We have the expertise to help review your own arrangements and would love to share it with you.
From organisation-wide transformation programmes, through technology refreshes and large-scale service changes, we have wide experience of supporting the most challenging programmes of work.
We have helped organisations with technology procurements and large-scale outsourcing of services, achieving significant cost savings and delivering a step-changes in service quality. With our up-to-date market knowledge, we are well placed to help you with your procurement challenges.
From operational streamlining through to fundamentally challenging business processes, we have helped many organisations become more effective and efficient, whilst increasing customer satisfaction and engagement
Design and Delivery
Whether it is channel shift, creating a brand new digital service or helping you understand how digital can streamline delivery and remove points of failure, we’ve done it.
Why Work With Accordio?
With more than 15 years’ experience of operating in CIO and CTO roles within the private and public sector, Accordio is well placed to provide that key support when you need it. Director Rob Neil has wide experience of leading large-scale IT and change projects including infrastructure on green and brown-field sites, integration, customer relationship management, e-commerce and online services.
He has extensive experience of managing complex IS environments and strategies and transforming the IS function to align with rapidly changing business priorities and is skilled at combining the delivery of technology solutions to meet commercial aims across both the public and private sectors.
Whether you need independent and unbiased advice, interim support to deliver “business as usual” or additional transformation capacity, Accordio can help.
Contact us to discuss how our experience of driving change management, business transformation, IT service transition, IT strategies, technology roadmaps, complex programme delivery, e-commerce and new technology deployment initiatives can help you.